What Information We Collect

When you shop with us or interact with our website, we may collect:

• Your name, email address, phone number, and postal address
• Payment details (processed securely through our payment providers)
• Order history and preferences
• Information you provide through customer service enquiries, forms, or marketing sign-ups

How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Communicate with you about your purchases
• Send marketing emails or promotions (if you’ve opted in)
• Improve our website, products, and services
• Comply with legal and regulatory obligations
• How We Store & Protect Your Data
• We take reasonable steps to keep your personal information secure from misuse, loss, or unauthorized access.
• Payment details are not stored by us and are processed securely via trusted third-party payment providers.

Disclosure of Information

We may share your information with:

• Service providers (e.g. couriers, payment gateways, email platforms) strictly for order fulfilment and business operations
• Regulators or law enforcement where required by law
• We do not sell or rent your personal information to third parties.

Cookies & Website Tracking

Our website uses cookies and similar technologies to improve your shopping experience, track usage, and enable features like the shopping cart. You can disable cookies in your browser settings, but this may affect website functionality.

Marketing Communications

If you subscribe to our mailing list, we may send you updates, promotions, and product news. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

Access & Correction

You can request access to the personal information we hold about you, or ask us to correct it if it’s inaccurate, by contacting us at [your email].

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

Contact Us

If you have any questions or concerns about how your information is handled, please contact us:

Urban Goddess

[EMAIL]